What you need to know...

Exam Results: 2 to 4 weeks

You will find your Pass/Fail results in your IMSA profile under the My Courses tab in the Completed Online Courses section.

If you missed any required information, IMSA will notify you in the notes section.

There may be two seperate notices in your Notes section and one thing does not affect the other. Here are some examples:

If it says "Passed Exam-- Missing Work Zone prerequisite", you passed your exam but your certificate won't post until you submit the noted prerequisite.

OR

If it says "Failed Exam-- Missing Work Zone prerequisite", you didn't get a passing score and, unfortunately, nothing is changing that. The note about missing the Workzone is to remind you to upload it before you attempt a retest :)

Certificate Available: 4 to 8 weeks

Your certificate will be available for download from your IMSA profile (hard copies are no longer available). You'll find it under the My Certification Record tab of your profile. There are two green buttons that will allow you to print your Certification Card and your Certificate.

NOTE: The window that opens for your certificate does not scroll. It has a gray bar that allows you to page over so you can see any other active certificates you may have :)

Renewals: 4 to 8 weeks

I review and submit renewal paperwork to IMSA once a month. When IMSA International finalizes your renewal, you’ll get an email from communications@imsasafety.org that looks like an invoice.

DON’T pay that! I’ve already taken care of that for you :)

It will have your name on the Bill To: but it will have MY information on the Name on Card: Stacey Mueller. That email confirms they’ve processed MY payment for you and that your certificate should be available for download from your IMSA profile :)

If you send anything directly to IMSA International instead of following the directions I sent, I’m going to assume you don’t want me to pay your fees and I’ll let you make that unnecessary payment :)

Online Exam FAQ's