Helping You Navigate Certification Body Requirements

To avoid issues with renewals or accidental exam enrollments, please review these updates first.

IMSA Updates Are Now Live! Help us help you – please review the policy changes before scheduling students.

IMSA has rolled out a series of new rules — covering how students are enrolled, who may contact IMSA (and who may not), and when fees apply. A quick review of the current processes and the new changes will help keep everything running smoothly and avoid unnecessary complications 😊

If you suspect you need ANY help at all … just remember:
I’m fast 👟 I’m friendly 🫂 I drink coffee ☕☕☕☕

🟥 APA is here to help you navigate the Updated Communication Rules 😁

Per the IMSA Certification Program Policies Manual (CPPM):
“Students are prohibited from contacting the International Office regarding exam results.”

Please direct all questions through us 😁About Phase Academy staff will quickly and happily assist you to make sure your concerns get to the right place 🤩

🟥 IMSA’s Official Enrollment Cutoff – 5-Day Window Only

Need to add a student? You’ve got a 5-day window.

To ensure your student is included:

• Submit all names at least 5 days before class
• Double-check New vs Renewal
• If you’re unsure, DON’T GUESS!
Contact us directly :)

🟥 IMSA’s New $35 Free

IMSA now charges a $35 fee when a student is enrolled incorrectly (New vs Renewal) or is abruptly removed from their program (within 2 days).

Since we prefer not charging fees, please triple-check enrollment types before submitting. If there’s any doubt, just ask — we’re happy to help 😇

🟥 To verify a student’s correct enrollment type (New vs Renewa)l

The only non-IMSA people who can see a student’s true status are:

• ✔ the student (if they can access their profile)
• ✔ Section Certification Chairs

So if you need to know whether your employee is a New Certification, Renewal, or somehow misplaced in an alternate Exam Universe, just email 😊

Send us the student’s full name, and we’ll help 😊

This tiny step prevents most enrollment issues 😊

About Phase Academy LLC – Cancellation & Scheduling Policies

Important Note on Fees:
Any cancellation or schedule-change fees assessed by About Phase Academy LLC are strictly pass-through fees required by third-party providers, certifying bodies, venues, or administrative systems. If we had our way, we would not charge any fees for schedule changes at all.

Our goal is always to be fair, transparent, and flexible whenever possible while still complying with external requirements that are outside of our control.

Company Cancellation

About Phase Academy LLC reserves the right to cancel or change a program at any time for reasons including, but not limited to, lack of participation, classroom availability, equipment availability, trainer availability, or low enrollment numbers.

Whenever possible, notification will be provided within 14 days of the program. If 14-day notice is not provided, you will be given a full refund.

If minimum enrollment numbers are not met, you will be offered the following options:

• Transfer your registration to a later course with About Phase Academy LLC
• Cancel and receive a full refund

Customer Cancellation

All cancellations must be received in writing (postal mail or email acceptable).

Timing of Cancellation:

• 14+ days before the class – No fee, full refund
• 8–13 days before the class – 15% fee, 85% refunded
• 1–7 days before the class or no-shows – No refunds or credit offered

Registrant Substitutions

Exam registrant substitutions may be made up to 10 days before the start of the scheduled program.

Renewal registrant substitutions may be made up to the start of the scheduled program.

FDOT TTC / MOT Training Program – Requirements & Processes

TTC Training Program Administrator
Alfka, LLC

Cindy Rullan – MOT Training Program Administrator
400 N. Tampa Street
Suite 1440
Tampa, FL 33602

Tel: 813.419.1730
Email: admin@motadmin.com
Hours: 9:00AM to 5:00PM (M–F)